Lees onze 150+ positieve reviews!
Frequently Asked Questions
About Bagga
- Who is behind Bagga?
Bagga was founded by Kesmon and Thijs, two young entrepreneurs with a passion for fitness and entrepreneurship. They developed Bagga because they couldn't find a bag suitable for a busy life full of sports and work. - Are all bags in stock?
Yes. All bags are shipped directly from our own inventory in the Netherlands. Sometimes a product is sold out, and this will always be indicated with the product information. - What do other customers say about Bagga?
Customers are enthusiastic about the quality, design, and service of our products. Our more than 100 reviews give us a Trustpilot score of 4.8. View our reviews here . - How are the products designed and made?
All products are designed in-house in the Netherlands. Production takes place with selected partners who always comply with European laws and regulations.
Order & Shipping
- When will my order be shipped?
On working days: ordered before 10pm = delivered the next day. - What are the shipping costs?
Shipping costs are always free within the Netherlands and Belgium. - Will I get a track & trace?
Yes, you'll automatically receive an email with track & trace. Order on Sunday? You'll receive the code by the end of the day on Monday. Didn't receive a confirmation? Check your spam folder. Still nothing? Contact us via WhatsApp . - Can I still change or cancel my order?
If you're quick, yes! Contact us immediately via WhatsApp or call us . Once it's shipped, it's no longer possible.
Returns, exchanges & refunds
- Can I return my order?
Yes, you have a 30-day return period from the moment your product is delivered. Returns are always free. - What are the conditions for returns?
Your bag must be unused and in its original condition. See the full return policy for more information. - How do I start a return?
Send us an email or WhatsApp with your order number. You'll then receive a free return label. - How does exchanging work at Bagga?
Want a different color or style? Let us know in your return request. If the item you want is in stock, we'll exchange it immediately and free of charge. - How long does it take to get my money back?
Within a few working days of receiving your return. - Can I return a used bag?
No, only bags in unused condition can be returned.
Problems & warranty
- How long is the warranty?
You have a 2-year warranty against manufacturing defects. -
What is my warranty on?
Manufacturing defects such as broken zippers or buckles, loose seams, or construction issues are not covered. No user damage. - My bag was delivered damaged, what now?
Send us photos directly via WhatsApp . We'll resolve it quickly. - How does the warranty work?
Submit your complaint with a photo and order number via WhatsApp . We'll work with you to find the best solution. - My package is lost or didn't arrive, what should I do?
If something went wrong with your package's delivery, it's best to contact the carrier first. They have more information about your delivery than we do. If they can't help you, please contact us first. - I entered an incorrect address, what now?
Please contact us as soon as possible. If the package hasn't shipped yet, we'll adjust it. Is your package already on its way? Please contact the relevant carrier.
Bagga – the bag brand
for work, sports and travel
Bagga is the brand for those who want one bag that can do it all. For work, sports, or travel, our bags are designed to simplify your day. Minimalist design, convenient organization, and premium materials come together in our bags.
Discover our multifunctional bags
Our bags are water-repellent, feature premium YKK zippers, and a spacious main compartment with a laptop compartment. Ideal as a sports bag, work bag, or weekend bag. Discover them here:
The Duffel – A timeless duffel bag for work, sport, and travel.
The Leather Duffel – The same clever design in high-quality leather for a luxurious look.
The Backpack – A minimalist backpack with a laptop compartment, designed for everyday use and travel.
The Padel Backpack – Specially designed for padel courts and athletes. Space for your racket, clothes, and laptop.
Bags for work, sports, travel and everything in between
Bagga is designed for the sporty professional who likes to travel light and organized. Use your Bagga as:
· Work bag with laptop compartment for the office
Sports bag for the gym or padel court
· Duffel or backpack for travel and weekend getaways
· Multifunctional bag for everything your day brings
With Bagga you don't have to choose between style and functionality.
Premium quality and
slim design
Our Bagga bags are designed to be used, so we have:
· Water-repellent materials
· Premium YKK zippers for long-lasting use
· Comfortable shoulder straps and handles
· Minimalist and timeless design that suits every interior
past
· A multifunctional layout
Our bags are made to last every day.
A Dutch bag brand
with an eye for service and quality
Bagga is proud of its Dutch roots and believes in simplicity, quality, and excellent service. That's why we always offer:
· Free shipping within the Netherlands and Belgium
· 30 days free returns or exchanges
· 2-year warranty on manufacturing defects
Choose your Bagga and experience the convenience of one bag for work, sports, travel and everything in between.
